Are You Giving Your Customers What They Really Want?


Business Articles
There was a study about customer satisfaction that was conducted by a research group. The results were so startling that it quickly became obvious that the outcome could apply to all types and sizes of businesses and organizations, including the green industry. The study centered on what customers really want to know about the people from whom they are buying.    More
 
Monday, September 15, 2014

Chris Elmore


Close-Up Profiles
His father had a heating and air conditioning company, so Elmore was no stranger to the business. “When I was out of school on holiday breaks or during the summer, I would go to the office with my father,” he said. “He’d give me chores, telling me to go with this guy and help him install an A/C system, or ride with that guy on a service call.   More
 
Friday, March 14, 2014 DENNE GOLDSTEIN

Is Your Office Running Efficiently?


Business Articles
A well-run office keeps customers happy and informed. It facilitates smooth scheduling and helps ensure you’re getting paid for all the work you do. Better yet, it can make it easier for you to do every job more profitably.    More
 
Monday, November 16, 2009 ELIZABETH LEXAU

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