Are Your First Impressions First-Rate?


Business Articles
Let’s talk about your green industry company’s first impressions… Even if you think your company does a pretty good job managing this all-important step, you’ve probably not given it all the attention it deserves. In this article, let’s look at just one aspect of this process: the way your telephone is answered. Experts agree that how your telephone is answered at your small business can increase or decrease the possibility of gaining new customers.   More
 
Monday, June 15, 2015

How to Avoid Common Miscommunication Mistakes with Your Employees


Business Articles
Time and time again, I hear from my green industry clients about the challenge of having crystal clear communication with their foremen, supervisors and employees. What they thought was communicated is often misinterpreted and costly errors result.   More
 
Monday, March 16, 2015

TORO Celebrates Its Centennial


Landscape
Having survived two world wars, the Great Depression, several recessions, and a near-bankruptcy, The Toro Company turns 100 this year. In our rapidly-changing world, any entity that reaches the age of 100 years should be called a "survivor". Today, The Toro Company is much more than just a survivor; it is a thriving $2 billion a year, worldwide business.   More
 
Monday, June 16, 2014 MARY ELIZABETH WILLIAMS-VILLANO

Mowers


Landscape Maintenance
If you say, "Landscape Business" to most people, they’ll immediately picture a lawnmower, and somebody pushing or riding it. Mowing grass is the iconic service of the green industry, and the place where  a lot of contractors got their start.   More
 
Friday, March 14, 2014

Affordable Care Act


Business Articles
As a small business owner, you may be confused about which parts of the Affordable Care Act (ACA), informally known as “Obamacare,” apply to your enterprise. You’re not alone; figuring out the 1,600- page law is causing a lot of people’s heads to spin.   More
 
Monday, December 16, 2013 MARY ELIZABETH WILLIAMS-VILLANO

Eight Things Your Staff Hates About You


Business Articles
If you’ve ever been in a management position, there’s a good chance that you’ve had several pet peeves regarding your staff members and their behavior. What you may not realize is that your employees probably have a few complaints themselves.   More
 
Friday, November 15, 2013

Safety Makes Cents


Landscape
You might not expect a contractor to tell you a story that sounds like it’s right out of “Mission: Impossible.” But Bob Dobson, president of Monmouth, New Jersey-based Middletown Sprinkler Company, Inc., and current president of the Irrigation Association, has one.   More
 
Wednesday, June 12, 2013

Employee Theft


Business Articles
You have assembled the best crews and taken great care in employing honest, loyal workers. You know all your “guys” are on the up and up, so why should you be concerned with employee theft? Because, according to the U.S. Chamber of Commerce, three out of four of your employees will steal from you this year.   More
 
Tuesday, April 16, 2013

Corporate Campus Goes Green

New Irrigation Controller Installed


Eco-Green Sustainable Landscapes
When you think of going green, the Progressive Auto Insurance Company probably doesn’t spring to mind. But you might want to think again.… Over the years, as Progressive Insurance grew, it added locations in the Cleveland, Ohio area, along with irrigation and landscaping.   More
 
Tuesday, April 16, 2013

Avoid the Pitfalls, Reap the Rewards


Business Articles
When I asked five leaders of thriving landscaping firms about the biggest mistakes to avoid in the industry, their advice had nothing to do with horticultural know-how or design expertise, or even about landscaping at all. Instead, most of the mistakes they mentioned had to do with human relations.    More
 
Friday, June 1, 2007

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