Are You Giving Your Customers What They Really Want?


Business Articles
There was a study about customer satisfaction that was conducted by a research group. The results were so startling that it quickly became obvious that the outcome could apply to all types and sizes of businesses and organizations, including the green industry. The study centered on what customers really want to know about the people from whom they are buying.    More
 
Monday, September 15, 2014

Best Management Practices and You


Business Articles
A few years ago, a guy I grew up with told me he’d decided to start his own business. I thought he’d never be able to pull it off, as he was not exactly what you’d call a “star student.” As I headed off to college, I wished him good luck. Deep down, I doubted he would succeed.   More
 
Monday, June 16, 2014 Michael Mazzarella

What Sort of Executive Are You?


Business Articles
You may know your business or your industry well. But do you know anything about yourself? Forward-thinking executives and business leaders evaluate their employees and clients to help better understand work styles and personality types. Understanding the types of people one works with is important, especially for executives.   More
 
Tuesday, April 15, 2014 Tron Jordheim

Employee Retention in Difficult Times


Business Articles
By far, the most appealing of the four is freezing salaries. The problem is, no hard working employee wants to hear the words “Times are tough . . .    More
 
Wednesday, May 19, 2010

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