Are You Giving Your Customers What They Really Want?


Business Articles
There was a study about customer satisfaction that was conducted by a research group. The results were so startling that it quickly became obvious that the outcome could apply to all types and sizes of businesses and organizations, including the green industry. The study centered on what customers really want to know about the people from whom they are buying.    More
 
Monday, September 15, 2014

The Real Impact of Leadership


Business Articles
William James, the famed American philosopher and psychologist, once said, “When two people meet, there are really six people present. There is each person as they see themselves, each person as the other person sees them, and each person as they really are.   More
 
Tuesday, July 15, 2014 Alesia Latson

Mowers


Landscape Maintenance
If you say, "Landscape Business" to most people, they’ll immediately picture a lawnmower, and somebody pushing or riding it. Mowing grass is the iconic service of the green industry, and the place where  a lot of contractors got their start.   More
 
Friday, March 14, 2014

Trucks...Rolling into 2014


Trucks
Pickups and their cousins, cab-over-engine (COE) trucks, are the basic, bedrock equipment of all green industry professionals. From the smallest oneman, one-truck operation to corporate outfits with huge fleets, trucks are the indispensible standbys we rely on to carry crews, supplies and equipment to and from jobs.   More
 
Monday, December 16, 2013

Barrett Ersek


Close-Up Profiles
When Ersek was 12 years old, he wanted a dirt bike motorcycle, but his dad wouldn’t buy it for him. “My dad told me I could have anything I wanted; I just had to work hard and save my money,” he said. “I was really eager to get a job so I could buy my motorcycle."   More
 
Friday, November 15, 2013 DENNE GOLDSTEIN

Glenn Jacobsen


Close-Up Profiles
When his school day was finished and on Saturdays, young Glenn Jacobsen would work with his father. Jacobsen senior worked at an electric company and in a tree care business on a part-time basis. “As a young lad, I grew up climbing trees and later cutting down trees,” said Jacobsen. “It’s a tough business, and I get my work ethic from my dad, who is a hard worker.” In addition to going to high school and helping his father, Jacobsen was mowing lawns in the neighborhood. He was 15 years old.   More
 
Tuesday, April 16, 2013 DENNE GOLDSTEIN

CHRIS & JENNIFER LEMCKE AND ROGER MONGEON


Close-Up Profiles
As with many corporate executives, Roger Mongeon, a chemical engineer who worked for Union Carbide, found himself being transferred around the provinces of Canada. His children were growing up, and moving from city to city, changing schools frequently, was getting a bit trying.    More
 
Thursday, February 1, 2007 DENNE GOLDSTEIN

SMITH FAMILY


Close-Up Profiles
Back in 1925, E.J. Smith founded one of the country's first golf course distributorships representing The Toro Company. He knew that if he followed four basic principles, he would be successful in his new business.    More
 
Tuesday, May 1, 2007 DENNE GOLDSTEIN

The Performance Spec is Dead, Almost


Landscape
The untimely demise of the "Performance Spec" for landscape and erosion control projects should have us all concerned. Content to specify the materials to be used, there is too little regard for the end result. Did anything grow?    More
 
Monday, April 21, 2008

Going Green: Sustainable Landscape Design


Landscape
Buildings everywhere are doing the green thing. Commercial buildings, homes and even entire neighborhoods are being designed with sustainability in mind. Consumers want it, realtors know it sells, governments are demanding it and engineers and architects are delivering.    More
 
Tuesday, July 15, 2008 ELIZABETH LEXAU

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